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PDF 6.8 Mb FAQ
Who can place an Order with us?
All those who have registered a trade. We supply to large customers as well as medium-sized companies, small businesses and engineering offices. Schools, colleges, universities and public institutions are also provided with technical advice and supplies. Depending on the purchase quantity and product, we grant staggered prices that can vary on a daily basis. Ask us for an individual offer.
Do I have to order online in the shop?
No, you are also welcome to request an individual offer. The ordering option at shop24.capcomp.de is particularly suitable for smaller quantities. The WEBSHOP is to be understood as an additional service offer where you can get a quick overview of availability, delivery times and prices. Furthermore, with its filter and search function, the shop also offers a quick overview of the different variants, designs, voltages, currents. Our stock in Freiberg am Neckar (South West of Germany) is well stocked for the common types. Provided that our suppliers accept it, special solutions are also offered here. In this case, we recommend that you ask us about delivery times.
What can you expect from CAPCOMP?
Competitive, fair pricing and clear communication are our top priorities. We thrive on long-term customer relationships. That is why we take great care to answer your questions and concerns in a professional and impeccable manner. The quality of CAPCOMP's advice and sales performance is highly valued by our industrial customers. Your success is our success.
Where can I get current certificates from the manufacturers?
You can obtain the current certificates of the manufacturers directly on request via our info form. Due to the enormous amount and variety of product and company certificates, we do not want to make your selection unnecessarily difficult. Simply let us know which documents for which manufacturer and/or product you require. We will send you the requested documents directly.
Examples:
QS/QM, Health & Safety, Certificates of Conformity, Compliance and Environmental Certificates
- ISO 9001:2015
- ISO 14001:2015
- UK Conformity
- CE Conformity
- EU RoHS
- SDS Safety Data
- TEC TSCA COC
- EU REACH
- CRRC
- Halogen Free
- et al
Why are components like ultracaps called different names?
The variety of terms is explained by the English-language terms commonly used in the electronics industry, which are often mixed with German terms or used synonymously. In some cases, manufacturers have also introduced artificial terms to better distinguish themselves from competitors. Here are the most important examples:
Double layer capacitors (DSK) are referred to synonymously as:
